Terms of Service

1. Our services

Syked provides product design, user experience research, brand and visual design, website design and development, and related consulting. We work with software companies, enterprise teams, AI products, and local businesses.

The scope, schedule, and price of each engagement are set out in a proposal, statement of work, or checkout page. Anything not listed there is outside the scope of that engagement, and we are happy to quote it separately.

2. Site Previews

Through Site Previews, we may design a website comp for your business before you pay anything. We share it at a private client-portal link where you can log in and review it. Looking at a preview is free, and you have no obligation to buy it.

Until you pay the unlock fee in full, the preview, including its design, code, copy we wrote, and layout, remains the property of Syked. You may not copy, publish, or hand it to another provider to build from. Your own business name, logo, photos, and other content stay yours throughout.

To unlock and launch your site, you pay the one-time fee shown in your portal, starting from $1,500, through Stripe. After payment, we launch the site on the timeline described at checkout. You may also add an optional care plan, starting from $49 per month, which covers hosting, updates, and small edits as described in the plan. Care plans renew monthly and you can cancel anytime; cancellation takes effect at the end of the current billing month, and we do not refund partial months.

3. Proposals and statements of work

For custom projects, we send a written proposal or statement of work that describes the work, deliverables, timeline, number of revision rounds, and fees. The project starts once you accept it in writing and pay any deposit it requires.

Changes to scope are welcome. We will describe how a change affects the timeline and price, and we will not start the added work until you approve it in writing, which can be by email.

4. Payment

Fees are due as stated in your proposal, invoice, or checkout page. Card payments are processed by Stripe, and by paying you also agree to Stripe’s terms. Unless stated otherwise, invoices are due within 15 days, and deposits are non-refundable once work has started.

If a payment is more than 30 days late, we may pause work, suspend hosting or care plan services, or take the site offline until the account is current. Prices do not include taxes unless noted, and you are responsible for any sales or similar taxes that apply.

5. Ownership and intellectual property

When you have paid all fees for a project in full, we transfer to you ownership of the final deliverables we created specifically for you, such as final design files, website code written for your project, and copy. Until then, we own them and grant you a limited right to review them.

Some things are not transferred: our general know-how, methods, templates, reusable components, and tools we use across projects, as well as third-party items such as fonts, stock images, plugins, and software, which are covered by their own licenses. Where a deliverable relies on these, you receive a license to use them as part of that deliverable.

6. Your content

You keep ownership of everything you provide to us, such as logos, photos, text, product information, and data. You give us permission to use it to perform the work. You confirm that you have the right to share it with us and that using it as you direct will not infringe anyone else’s rights.

You are responsible for the accuracy of your content, including prices, hours, claims, and any legal or regulatory statements on your site.

7. Portfolio and credit

Unless we agree otherwise in writing, we may show finished work in our portfolio, case studies, social media, and award submissions, and mention you as a client. We will never share confidential information, and we will honor any reasonable request to keep work private or remove it, including anything covered by a non-disclosure agreement.

We may include a small “Site by Syked” credit in the footer of websites we build. You can ask us to remove it.

8. Warranties and disclaimers

We will perform our services with professional care and skill. Beyond that, our site, portal, and services are provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all other warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee specific business results, such as search rankings, traffic, conversion rates, or revenue. We also are not responsible for the performance of third-party services, including hosting providers, payment processors, and scheduling tools, although we will help you work with them.

9. Limitation of liability

To the fullest extent the law allows, Syked will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if we were told they were possible.

Our total liability for any claim relating to our services is limited to the amount you paid us for the specific services giving rise to the claim during the 12 months before it arose. Some jurisdictions do not allow these limits, so they may not fully apply to you.

10. Termination, governing law, and contact

Either party may end a project with written notice. If a project ends early, you pay for work completed and approved expenses up to the termination date, and we deliver the work you have paid for. We may suspend or close portal accounts that are misused.

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Travis County, Texas, and both parties agree to that jurisdiction. Before filing any claim, we each agree to try in good faith to resolve it by talking first.

Questions about these terms can go to Syked!, LLC, Wimberley, TX 78676, or ben@syked.io.