Terms of Service

1. Our services

Syked provides product design, user experience research, brand and visual design, website design and development, and related consulting. We work with software companies, enterprise teams, AI products, and local businesses.

The scope, schedule, and price of each engagement are set out in a Website Design Agreement, proposal, or statement of work. Anything not listed there is outside the scope of that engagement, and we are happy to quote it separately.

2. Site Previews

Through Site Previews, we may design a website for your business before you pay anything and share it with you at a private link. Looking at a preview is free, and you have no obligation to buy it. A preview is a design concept: it is not your official website, and it is not affiliated with or endorsed by your business unless you hire us.

Until the site is paid for in full, the preview, including its design, code, copy we wrote, and layout, remains the property of Syked. You may not copy, publish, or hand it to another provider to build from. Your own business name, logo, photos, and other content stay yours throughout.

If you decide to go ahead, we both sign a Website Design Agreement that sets out the package, price, what is included, and the timeline. Packages currently start at $1,950. We usually launch about two weeks after we receive the first payment and the content we need from you. Your site is launched on a domain and hosting accounts in your name.

3. Care plans

After launch, you may add an optional care plan, currently $99, $179 or $249 per month depending on the plan you choose. Care covers the monthly edits, Google Business post, and form, speed, and uptime checks described in your agreement. It does not include hosting, domain, or other third-party costs, which you pay directly.

Care plans run month to month and are billed by invoice each month, due within 7 days. Either party may cancel with 30 days’ written notice, and email counts. We do not refund partial months, and work beyond the plan is quoted before we start.

4. Proposals and statements of work

For each project, we send a Website Design Agreement, proposal, or statement of work that describes the work, deliverables, timeline, number of revision rounds, and fees. The project starts once you accept it in writing and pay any deposit it requires.

Changes to scope are welcome. We will describe how a change affects the timeline and price, and we will not start the added work until you approve it in writing, which can be by email.

5. Payment

Fees are due as stated in your Website Design Agreement, proposal, or invoice. For a website project, half the fee is due when the agreement is signed and the balance before launch, or in three equal payments if we agree to that. We send invoices through Square, and you can pay by card or bank transfer. Square processes the payment, and by paying you also agree to Square’s terms.

Unless stated otherwise, invoices are due within 7 days, and payments already made are not refunded once design work has started. If a payment is more than 14 days late, we may pause project work or care plan services until the account is current. Prices do not include taxes unless noted, and you are responsible for any sales or similar taxes that apply.

6. Ownership and intellectual property

When you have paid all fees for a project in full, we transfer to you ownership of the final deliverables we created specifically for you, such as final design files, website code written for your project, and copy. Until then, we own them and grant you a limited right to review them.

Some things are not transferred: our general know-how, methods, templates, reusable components, and tools we use across projects, as well as third-party items such as fonts, stock images, plugins, and software, which are covered by their own licenses. Where a deliverable relies on these, you receive a license to use them as part of that deliverable.

7. Your content

You keep ownership of everything you provide to us, such as logos, photos, text, product information, and data. You give us permission to use it to perform the work. You confirm that you have the right to share it with us and that using it as you direct will not infringe anyone else’s rights.

You are responsible for the accuracy of your content, including prices, hours, claims, and any legal or regulatory statements on your site.

8. Portfolio and credit

Unless we agree otherwise in writing, we may show finished work in our portfolio, case studies, social media, and award submissions, and mention you as a client. We will never share confidential information, and we will honor any reasonable request to keep work private or remove it, including anything covered by a non-disclosure agreement.

We may include a small “Site by Syked” credit in the footer of websites we build. You can ask us to remove it.

9. Warranties and disclaimers

We will perform our services with professional care and skill. Beyond that, our site, portal, and services are provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all other warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee specific business results, such as search rankings, traffic, conversion rates, or revenue. We also are not responsible for the performance of third-party services, including hosting providers, domain registrars, payment processors, and ordering or booking tools, although we will help you work with them.

10. Limitation of liability

To the fullest extent the law allows, Syked will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if we were told they were possible.

Our total liability for any claim relating to our services is limited to the amount you paid us for the specific services giving rise to the claim during the 12 months before it arose. Some jurisdictions do not allow these limits, so they may not fully apply to you.

11. Termination, governing law, and contact

Either party may end a project with written notice. If a project ends early, you pay for work completed and approved expenses up to the termination date, and we deliver the work you have paid for. We may suspend or close portal accounts that are misused.

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts for Hays County, Texas, and both parties agree to that jurisdiction. Before filing any claim, we each agree to try in good faith to resolve it by talking first.

Questions about these terms can go to Syked!, LLC, 13501 Ranch Rd 12 #103, Wimberley, TX 78676, or ben@syked.io.